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MIR Lab IITGN app

App support

Help with sign-in, course access, lab membership, submissions, and the research or teaching views.

Sign-in and account access

Use the same approved email address you use on the web portal. Password, Google sign-in, and email-code options depend on the workspace. Use the email-code flow when resetting access.

Missing course or lab access

Course access is controlled separately for each course. Lab access requires an approved member request or invitation. Sign in before reporting a missing workspace.

Submissions and grades

Confirm that the PDF name and format follow the assignment instructions. A submission receipt should appear in the same course workspace. Grades remain visible only to the student and teaching staff.

Contact

Include the app version, course code or lab workspace, your approved email address, and a short description of the problem. Do not send passwords or one-time codes.

bhatia.u [at] iitgn.ac.in

Before reporting a problem

  • Check that the device has a working internet connection.
  • Use Reload in the in-app workspace.
  • Confirm that the same account can access the corresponding web portal.
  • Install the newest available version from TestFlight or the App Store.

Service links

MIR Lab research and teaching
Course directory
Privacy policy